Shipping policy
Trew Collections Shipping Policy
We aim to get your order to you as quickly as possible. All orders are processed and shipped within 1-2 business days.
AUSTRALIAN ORDERS
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Standard Shipping: $10 flat rate (estimated delivery 3-7 business days)
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Express Shipping: $15 flat rate (estimated delivery 1-3 business days)
Once your order has been shipped, you will receive a tracking number via email.
INTERNATIONAL ORDERS
We currently do not offer international shipping.
ORDER PROCESSING TIMES
Orders are processed Monday to Friday (excluding public holidays). Orders placed on weekends or public holidays will be processed the next business day.
SHIPPING DELAYS
We are not responsible for shipping delays once your order has been dispatched. Delivery times are estimates and may vary due to carrier delays, weather, or peak periods.
LOST OR STOLEN PACKAGES
Trew Collections is not responsible for lost or stolen packages. If your package is missing, please contact the shipping carrier with your tracking number for assistance.
For any shipping inquiries, contact us at jaketrew@mail.com.